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Palm Open-platform Email Strategy Makes Treo Smartphone
the Choice for Businesses, per Frost & Sullivan
New Frost & Sullivan Research Finds that Palm Treo Smartphone ROI Period is Less Than Two Months; Average Sales/Field Agents Productivity Gains Save $11,125 per Year SUNNYVALE, Calif., Feb. 15, 2006 - Palm, Inc. (Nasdaq: PALM) and Frost & Sullivan today released results of a smartphone end-user survey declaring that the Palm® Treo smartphone is the smartphone of choice for businesses. According to the report, mobile professionals are choosing Treo smartphones for the platform's abundant business-ready applications, high degree of flexibility, choice of operating systems, and power and convenience. In addition, Frost & Sullivan assessed the return on investment (ROI) of Treo smartphones used in a range of businesses and conservatively determined the average payback period to be less than two months. The results also reported that sales and field agents experienced productivity gains that equaled $11,125 in average savings per agent each year. "Palm is strongly positioned to be the smartphone brand name of choice for enterprise markets for a number of reasons," said Dan Colquhoun, vice president at Frost & Sullivan. "Treo smartphone users reported significant productivity improvements; workflow efficiency gains; the ability to respond more quickly to critical, time-sensitive communications; and reduced expenditures on other hardware." Frost & Sullivan surveyed 531 U.S. enterprise employees holding either line-of-business or IT positions. The survey indicated that, when given a choice, more enterprise employees would opt for a Treo smartphone than for any other competing product. "We wanted to provide our field sales and service force with a seamless way to stay connected to the people and information they need to do their jobs even better," said David Fairbanks, chief information officer, Silicon Graphics (SGI). "By giving them a phone and access to email and schedules using GoodLink all in one device, the Treo smartphone has fundamentally improved the way they work."(1)
Participants cited the following reasons for choosing Palm Treo smartphones:
Currently, 40 percent of the Fortune 1000 companies use Treo smartphones, and an additional 35 percent are in testing or trials. Palm's flexible, standards-based approach and customer-centric model represent its commitment to serving the growing mobile needs of small, large and global businesses. The Frost & Sullivan ROI report and more information on Treo smartphones can be found at http://www.palm.com/us/solutions/business/.
About Frost & Sullivan
About Palm, Inc. Palm products are sold through select Internet, retail, reseller and wireless operator channels throughout the world, and at Palm Retail Stores and Palm online stores (http://www.palm.com/store). More information about Palm, Inc. is available at http://www.palm.com. ¹Within wireless service coverage area only. Availability and coverage depends upon carrier and the geographic scope of international roaming agreements. Email, messaging and web access requires data services from a mobile service provider at an additional cost. Palm OS, LifeDrive and Treo are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. All other brand and product names are or may be trademarks of, and are used to identify products or servic Media Contacts :
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