Service/Warranty

The Silicon Graphics Fuel® visual workstation comes with a limited manufacturer's product warranty that includes:

Hardware warranty coverage

  • Available Monday through Friday, normal business hours (nine hours per day, determined locally)
  • One-year on-site hardware parts repair and replacement with next-business-day on-site response time
Software warranty coverage
  • Telephone technical assistance (first 90 days only)
  • Software updates are not included
  • Applies only to operating systems installed by SGI
To help you get the most from Silicon Graphics Fuel, we recommend the following services: 		Image of 2 people shaking hands

Discover how SGI Technology Solutions can help your business.
Recommended Services for Silicon Graphics Fuel
SGI® FullExpress Fast, comprehensive software and hardware support delivered by SGI service experts. Features a four-hour on-site response for hardware support, telephone technical assistance, and software updates for SGI software products.
SGI® FullCare™ Complete, cost-effective hardware and software support from SGI. Features a next-business-day on-site response for hardware support, telephone technical assistance, and software updates for SGI software products.
Hardware Installation (PDF 99K) Get expert help with the deployment of your new SGI systems. Installation according to desired hardware configuration. Hardware upgrades, system relocation, and network integration services are available.
IRIX® Implementation (PDF 358K) Get on the fast track to productivity. Includes IRIX software installation and configuration, disk/tape management, serial device connectivity, and a range of system administration services.
UPSafe® Implementation Unexpected power surges and blackouts cause damage to computer systems. Protect your investment and valuable data with an uninterruptible power system. Includes software and a bumper-to-bumper, next-business-day service warranty.