SGI ICE X comes with a limited manufacturer's product warranty that includes:
Hardware warranty coverage
Software warranty coverage
- Three-year on-site hardware repair and parts replacement with next-business-day on-site response
- Parts and labor included, 5x9 coverage
- Telephone technical assistance (first 90 days only)
- Software updates are not included
- Applies only to operating systems installed by SGI
|To help you get the most from your SGI servers, we recommend the following services
||Fast, comprehensive software and hardware support delivered by SGI service experts. Features a four-hour on-site response for hardware support, telephone technical assistance, and software updates for SGI software products.
||Get on the fast track to productivity. Includes Linux software installation and configuration, disk/tape management, serial device connectivity, and a range of system administration services.
|Linux On-Site System
|Augment your staff's skills with the expertise of SGI. Expert setup and ongoing system management services with flexible scheduling options are available.
||Expert installation according to desired hardware configuration. Hardware upgrades, system relocation, and network integration services are available.