SGI UV comes with a limited manufacturer's product warranty that includes:
Hardware warranty coverage
- Available Monday through Friday, normal business hours (nine hours per day, determined locally)
- One-year on-site hardware repair and parts replacement with next-business-day on-site response time
Software warranty coverage
- Telephone technical assistance (first 90 days only)
- Software updates are not included
- Applies only to operating systems installed by SGI
To help you get the most from your SGI servers, we recommend the following services:
||Fast, comprehensive software and hardware support delivered by SGI service experts. Features a four-hour on-site response for hardware support, telephone technical assistance, and software updates for SGI® software products.
||Get on the fast track to productivity. Includes Linux software installation and configuration, disk/tape management, serial device connectivity and a range of system administration services.
|Application Implementation Service for SGI UV
||The Application Implementation Service for SGI UV is designed to optimize the performance of technical computing applications on SGI UV 100 and 1000 systems running unmodified versions of SUSE® Linux Enterprise Server as well as Red Hat® Enterprise Linux®.
|Linux On-Site System Administration
||Augment your staff's skills with the expertise of SGI. Expert setup and ongoing system management services with flexible scheduling options are available.
||Expert installation according to desired hardware configuration. Hardware upgrades, system relocation and network integration services are available.