SGI

The Trusted Leader in High Performance Computing

 

SGI® UV

The Big Brain for No-Limit Computing


Service/Warranty

SGI UV comes with a limited manufacturer's product warranty that includes:

Hardware warranty coverage

  • Available Monday through Friday, normal business hours (nine hours per day, determined locally)
  • One-year on-site hardware repair and parts replacement with next-business-day on-site response time

Software warranty coverage

  • Telephone technical assistance (first 90 days only)
  • Software updates are not included
  • Applies only to operating systems installed by SGI

To help you get the most from your SGI servers, we recommend the following services:

SGI® FullExpress™ Fast, comprehensive software and hardware support delivered by SGI service experts. Features a four-hour on-site response for hardware support, telephone technical assistance, and software updates for SGI® software products.
Linux® Implementation


Get on the fast track to productivity. Includes Linux software installation and configuration, disk/tape management, serial device connectivity and a range of system administration services.
Application Implementation Service for SGI UV

The Application Implementation Service for SGI UV is designed to optimize the performance of technical computing applications on SGI UV systems running unmodified versions of SUSE® Linux Enterprise Server as well as Red Hat® Enterprise Linux®.
Linux On-Site System Administration

Augment your staff's skills with the expertise of SGI. Expert setup and ongoing system management services with flexible scheduling options are available.
Deployment Services


Expert installation according to desired hardware configuration. Hardware upgrades, system relocation and network integration services are available.