SGI system engineers can perform optional hardware upgrades and maintenance. When appropriate, we'll also leverage the experience of our team of global technology engineers.

Comprehensive, Customized Services
With the flexible packaging options of IRIX On-Site System Administration services, you can purchase the services of an on-site engineer for a specified number of days. These days can be used over the course of a year or a certain number of days per week for the entire year--all the way up to full-time, five-day-a-week administration.

Take advantage of SGI IRIX On-Site System Administration to schedule replacements for planned absences such as vacations. Your on-site engineer can perform any of these tasks:

• Install and configure new systems
• Perform basic system administration tasks, such as user and disk management, space and memory allocation, operating system upgrades, and patch management
• Monitor the performance and availability of designated systems, proactively and reactively address problems and maintain a log of activities
• Identify and correct problems in IRIX operating system use and provide workarounds
• Assist with the allocation of system resources and operating system tuning and configuration
• Write scripts to automate necessary procedures such as backup and application
• Install licensed software updates, releases, and patches provided by SGI and third parties
• Assist users with system operation, optimization, and debugging
• Conduct on-site tutoring in system features for users
• Provide periodic written and/or oral progress reports
• Perform error log monitoring, analysis, and resolution
• Assist in hardware failure determination and resolution

• IRIX System Administration: offers all the tasks listed in the previous section
• IRIX System Hardware Administration: offers all the tasks listed in the previous section plus hardware maintenance; diagnosis, repair or replacement of defective hardware; and installation of hardware upgrades and new systems