The IRIX Remote System Administration service offers an attractive alternative that reduces or even eliminates your need for on-site support staff by providing the entire spectrum of IRIX system management tasks, either on-site or remotely, in nearly any combination that fits your business needs. The remote service ensures you that your IRIX systems will be watched over by the people who know them best: SGI experts.

A Cost-Effective Solution
The IRIX Remote System Administration service can be the most cost-effective way to solve your IT management issues. With SGI remote service, there is no need to add staff for IRIX system administration, and the workload for your current system administrator can be reduced or redistributed.

SGI engineers can also fill in temporarily for a vacationing system administrator or take over the management of specific servers.

Consistent and Reliable System Administration
Most importantly, you will get a stable, consistent IRIX system administration. This service provides access to the enormous pool of SGI expertise through the global SGI Call Center organization--world-class technical support specialists who manage your systems and address your system requests promptly. Lower the risk of your system's reliability being compromised during employee turnover.

Comprehensive System Monitoring and Reporting
The IRIX Remote System Administration service provides thorough, ongoing monitoring of your system using our enhanced support tool, SGI® Embedded Support Partner (ESP). ESP provides a fully integrated support environment for achieving levels of high availability.

SGI support specialists personally manage your system activity, employing ESP for constant monitoring and immediate notification of trouble spots. Monitoring may include login attempts and failures, critical error messages, performance and availability of designated systems, and user processes.

Corrective action is implemented remotely or on-site whenever appropriate. At scheduled times during the year, SGI will also review with you the status of your system, offering capacity and resource recommendations based on what has been observed while administering it.

Regular reports provided by the IRIX Remote System Administration service document day-to-day system activity and give you insight into system usage and performance patterns. SGI support specialists can use the reports to help you make the right decisions to optimize your IT infrastructure.

System Administration Based on Your Business Needs
The IRIX Remote System Administration service lets you devise the best balance of on-site and remote administration for your unique needs.

Learn More: IRIX Remote System Administration (PDF 181K)