Technical Support provides answers to your Star-P™ technical questions, product information, and downloads for product updates and bug fixes.

In order to access online technical support center, you will first need to register your Star-P product by providing your contact information, subscription code, and system host id.

Once you have registered your product, you can access the Interactive Supercomputing online support center using your username and password. The Interactive Supercomputing Online Technical Support Center provides a wealth of information which includes online documentation, training materials, frequently asked questions, downloading Star-P software updates, problem reporting, and more.

For direct technical support, SGI Technology Solutions offers support programs with varying levels of coverage and response times to meet your requirements. Your choice includes the comprehensive hardware and software support programs such as: FullCareTM (5x9, NBD onsite), FullExpressTM (5x9, 4-hr onsite response), FullExpressTM 7x24 (7x24, 4-hr onsite response) and the customizable Mission-Critical support program. These programs provide you the value and convenience of receiving quality SGI service at a fixed price and are designed to help you maintain maximum productivity throughout the lifetime of your system. Please contact SGI Sales for more information.

For help with enabling your application to work with Star-P, SGI Professional Services can help. SGI Professional Services understands your challenges and is dedicated to providing the technical expertise to seamlessly achieve the results you need. SGI Professional Services architects, implements, and supports a remarkable range of customer solutions. Please contact SGI Sales for more information.