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SGI InfiniteStorage Maintenance and Administration II

Course Length: Price:

Current Schedule:
4.5 days
$4995 (plus local applicable Tax)

February 9-13, 2015 Chippewa Falls, WI
November 2-6, 2015 Chippewa Falls, WI
To register for multiple courses, please go to the Complete Schedule

This course is designed to provide the system support engineer (SSE) with the knowledge and skills necessary to configure, maintain, diagnose and repair data failures associated with the following SGI InfiniteStorage platforms: IS1116, IS1124, IS2116 and IS 2224 EBOD storage systems and the IS5016, IS5024, IS4100 and IS5500 high performance RAID storage systems.

At course completion, the student will be able to install, configure, administrate, maintain and perform fault isolation to the field replaceable unit (FRU) level using a variety of managment tools, interfaces and utilities. This course also introduces the student to performance tuning and evaluation by testing a configuration utilizing techniques such as filesystem RAID stripe alignment, command tagged queuing, altering storage system parameters, and configuring multi-pathing.


  • Student must be an SGI employee or SGI-approved service provider
  • Non-GCS service personnel must possess a maintenance agreement
  • Students should have SGI Linux -series based server experience
  • It is recommended but not required that students should have successfully completed the TPSSA course.

Skills Addressed

  • Describe the features of the various storage arrays
  • Describe the hardware components of the storage arrays
  • Correctly cable storage systems to servers and storage area networks (SANs)
  • Use graphical user interface, command line interface, shell commands, and the script editor to configure, monitor, and manage the array
  • Install and configure storage array premium features
  • Interpret RLS diagnostic information to identify a FRU

Delivery Options

  • Standard classroom and lab at the scheduled training center
  • On-site classes available on request
Site and Material Requirements

  • An SGI Linux-based server configured with a dual-port Host Bus Adapter (HBA) for Fibre Channel installations and a Host Channel Adapter (HCA) to demonstrate InfiniBand with an IS120, IS220, IS350, IS4000, and IS4500 with appropriate cables per student group. Optionally, a Fibre Channel switch and an InfiniBand switch is recommended to demonstrate SAN and cluster-based configurations.

Course Schedule:

Day 1 Lecture

  • Introduction
  • Storage Array Overview and Features
  • EBOD and RAID Storage Systems Hardware Overview
  • EBOD and RAID System Maintenance tools
  • EBOD and RAID Storage Systems Hardware Overview

Day 1 Lab

  • EBOD Management Software Installation
  • EBOD Field Replaceable Unit Procedures
  • EBOD Storage Array Hardware Installation
  • EBOD Configuration and Administration

Day 2 Lecture

  • RAID Storage Systems Hardware

Day 2 Lab

  • Continuation of Day 1 Labs
  • RAID Management Software Installation
  • RAID Field Replaceable Unit Procedures
  • RAID Storage Array Hardware Installation

Day 3 Lecture

  • Introduction to the Command Line Interfaces
  • Introduction to the Script Editor
  • Introduction to the Controller Shell

Day 3 Lab

  • Continuation of Day 2 Lab
  • Script Editor
  • Controller Shell Basics

Day 4 Lecture

  • Real Link Status and Switch On Chip
  • Advanced Storage Array Recovery Procedures

Day 4 Lab

  • Continuation of Day 3 Lab
  • Evaluating RLS and SOC

Day 5 Lecture

  • Storage Array Performance Tuning Basics
  • RAID Strip Alignment
  • Command Tagged Queuing
  • Multi-pathing Configurations

Day 5 Lab

  • Continuation of Day 4 Lab
  • Performance Tuning and Evaluation