SGI

The Trusted Leader in High Performance Computing

 

E-Learning

SGI Customer Education's portfolio of e-learning courses provides you access to training without the need to travel.



FAQ - Frequently Asked Questions

The following Frequently Asked Questions (FAQ) should provide a better understanding of our e-learning offerings. Please contact us with any questions you have that are not answered here.

Computer-based Training

Virtual Classroom Environment


Computer-based Training


What courses are available via CBT?

The following course is currently offered via CBT:

What do CBT courses contain?

A CBT course contains Flash-based lessons and a virtual machine that you can use to perform lab exercises. The virtual machine enables you to perform "destructive" lab exercises without altering your system configuration.

Do I have access to an instructor while taking a CBT?

Because our CBTs are intended to be self-paced instructional packages that you can start and stop at your convenience, no instructor interaction is provided with this delivery method. If you want to have an instructor available to answer any questions you have as you complete a course, you might prefer attending one of our instructor-led courses.

How are CBTs delivered?

Our CBT courses are delivered via DVD and/or downloadable files. The CBTs run on your local system without modifying your existing configuration.

What are the system requirements for running a CBT?

The system that you use to run the CBT must meet the following requirements:

  • Windows XP with SP2 or greater, Windows Vista with SP1 or greater, openSUSE 10.2 or greater, SLES 9 or greater, RHEL 4.6 or greater, or Ubuntu 6.06 or greater
  • Internet Explorer 6.x or higher, Firefox 2.x or higher, or another modern browser
  • Adobe Flash 7.x or higher
  • DVD-ROM
  • 16 GB free hard disk space
  • Audio capability

For best performance, we recommend using a system that has at least a dual-core processor and 2 GB of RAM.

May I copy my CBT and share it with a co-worker?

Your CBT contains copyrighted material, and your purchase entitles you to the one original copy that you receive from SGI. You should not copy the DVDs or any downloadable files that you receive.

How do I purchase a CBT?

To purchase a CBT, order the CBT from its course description page or from the Class Schedule page. We will process your order and contact you regarding payment. Once payment is received, we will ship the CBT DVDs to you and/or provide access to a downloadable version of the CBT (if available).


Virtual Classroom Environment


What courses are available via the virtual classroom environment?

The following course is currently offered via the virtual classroom environment:

What are the system requirements for using the virtual classroom environment?

The system that you use to view the class lecture Web broadcasts must meet the following requirements:

  • Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista, or Mac OS 10.2+
  • Internet Explorer 6.0+, Mozilla 1.7+, Netscape 7.2+, Firefox 1.5+, or Safari 1.0+
  • Java, JavaScript, and cookies must be enabled
  • WebEx plugin from MeetingVisuals (downloads automatically the first time you join the Web conference)

The system that you use to participate in the remote labs must meet the following requirements:

  • Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista, Mac OS 9+, or Linux
  • VNC viewer application (recommended: TightVNC viewer)
    Note: The Java TightVNC viewer supports Mac OS.
  • SSH client (optional for most courses; consult your instructor for details)

What is a typical daily session like for a weeklong class?

The instructor will present the lecture portion of the class each day during the first 2 to 3 hours of scheduled class time. After that, you are free to complete the lab exercises at your own pace before the next day's lecture begins. Your instructor will be available to answer your questions via email during the scheduled class hours. Questions submitted outside of the scheduled class hours will be addressed at the beginning of the next lecture.

Do I receive courseware with a virtual class?

Yes. You will receive printed copies of the student and lab manuals before the class begins.

May I copy and/or redistribute the courseware?

No. Your student and lab manuals contain copyrighted material. Your virtual class purchase entitles you to one printed copy of each manual. You should not copy or redistribute the manuals that you receive.

May I record the class and share it with my co-workers?

No. The course contains copyrighted material. Your virtual class purchase entitles you to attend one live Webcast of the entire course. You should not record or attempt to redistribute the course.

How do I register for a virtual class?

You can register for a virtual class from its course description page or from the Class Schedule page. We will process your registration and contact you regarding payment. Once payment is received, we will send you the information required to access the Webcast and teleconference.