SGI

The Trusted Leader in High Performance Computing

 

On-Site System Administration


Expert Management of Your Systems

Maximize the productivity of your SGI systems and augment your staff with the experts from SGI. Through SGI's On-Site System Administration services, an SGI systems engineer will perform crucial system setup, administration, upgrade, and expansion tasks.

Comprehensive, Customized Services

With the flexible options of On-Site System Administration, you can purchase the services of an on-site engineer for a specified number of days to be used during the year or a certain number of days per week for the entire year-all the way up to full-time, five-day-a-week administration.

When you maintain a full support contract for the systems covered by this program, SGI provides replacements for planned absences such as vacations. Your on-site engineer can perform tasks tailored to your specific requirements, including:

  • Installing and configuring new systems and setting up new users
  • Basic system administration such as disk management, space and memory allocation, operating system upgrades, and patch management
  • Identifying and fixing problems in Linux OS usage and providing workarounds
  • Assisting with the allocation of system resources and OS tuning and configuration
  • Writing scripts to automate necessary procedures such as backup and applications

Features

  • Setup and ongoing maintenance of software on servers or clusters
  • Knowledge transfer to in-house administrators and end users
  • Flexible packages with a wide range of task options

Benefits

  • Accelerated productivity: lets you respond faster to problems
  • Expanded support: reduces your support work-load and helps you meet required service levels
  • Optimum efficiency: increases the effectiveness of your system administrators