SGI Standard/General Terms of Hardware Warranty
PLEASE CONTACT AN AUTHORIZED SGI SUPPORT PROVIDER OR AN SGI SERVICE CENTER.
The following terms and conditions apply:
After you notify SGI of a defect in the Hardware in accordance with the Limited Hardware Warranty set forth above, SGI will, dependent on the type of Hardware involved, either (i) provide a replacement part to you or repair your part after you have returned the defective part to SGI (a Replacement), (ii) send a replacement part to you in advance of your return of the defective part to SGI (an Advance Replacement), or (iii) send a service representative to your site to replace the defective part in your Hardware (an On-Site Replacement*).
In order to qualify for an Advance Replacement, you agree and acknowledge that (a) you will promptly pack the defective part for shipment in the replacement packaging in which the part was shipped to you and return it to the address on the packaging, postage prepaid, and (b) if you do not return the defective part within ten (10) days after you received the replacement part, SGI will invoice you for, and you will pay to SGI, the then-current list price of such part.
In the case of On-Site Replacement, you agree that you will allow the service representative to remove the defective part from your site after the Hardware has been serviced. Additionally, please note that it is advisable to always back up all data saved on your system. Neither SGI nor any service representative shall be liable for the loss of any data that may occur during an On-Site Replacement visit. For warranty details, please visit www.sgi.com/services/support/warranties.
*Note: In the event that it is determined by SGI or a service representative, during an On-Site Replacement visit, that your warranty is expired or voided, you will be required to pay "time and material" in order to have your Hardware repaired. Product prices do not include installation except as otherwise set forth in SGI's then- current installation policy. See www.sgi.com/services/installation/isp.html.