ISMA: SGI^® InfiniteStorage Maintenance and Administration

This course is designed to provide the system support engineer (SSE) with the knowledge and skills necessary to configure, maintain, diagnose, and repair data failures associated with the SGI InfiniteStorage 120, 220, 350, 4000, and 4500 high performance storage systems.

Skills Adressed

• Describe the features of the various storage arrays
• Describe the hardware components of the storage arrays
• Correctly cable the storage systems to servers and storage area networks (SANs)
• Use graphical user interface, command line interface, shell commands, and the script editor to configure, monitor, and manage the array
• Install and configure storage array premium features
• Interpret RLS diagnostic information to identify a FRU

Objectives

Upon completion of this course, the student should be able to install and cable the storage system, isolate storage system problems to the field-replaceable unit (FRU) level, and perform necessary maintenance tasks. This course also introduces students to the four user interfaces used to access the storage system: graphical user interface, command line interface, shell interface, and the scripting editor. The class is approximately 40% lecture and 60% lab.

Prerequisites

Students must understand Fibre Channel protocol and terminology, be able to identify general Fibre Channel and RAID hardware components, and be able to explain RAID technology.

• Student must be an SGI employee or SGI-approved service provider
• Non-GCS service personnel must possess a maintenance agreement
• Students should have SGI Linux-series based server experience
• Successful completion of the TPSSA course is recommended but not required