Features and Benefits

Proactive System Monitoring and Management for Increased System Availability

  • Identify and monitor potential system problems before they impact system availability
  • Flexible, customizable alert notification--page, console, or e-mail (plain text or encrypted)
  • Monitor and manage a single system or group of systems
  • Access SGI support and technical information, 7x24
  • Automatically receive field-tested solutions to existing and potential system problems
Solution-Centric for Effective System Management and Planning
  • System event information in standard format for precision diagnostics
  • System configuration to the parts level for effective asset management
  • System availability and performance information for effective capacity planning
  • Integrated, comprehensive support environment, from automated system problem identification to solution mining and delivery, all in real time

SGI Electronic Support is available, at no additional cost, if you have a valid SGI Warranty or support contract, including: