Overview

SGI® Electronic Support provides proactive, solution-centric service via the industry's most comprehensive, in-depth integration of electronic technologies:

  • SGI Embedded Support Partner is a software program embedded in the operating system. It monitors SGI® machines to detect conditions that suggest potential system problems, then alerts you and an SGI professional.

  • SGI SupportfolioTM is an online resource that provides the latest updates on patch sets and software releases. Browse manuals and technical publications, or open and manage your own support cases.

  • The SGI Knowledgebase helps you resolve system problems quickly. Log on anytime to describe a problem or pose a question, then search a database of thousands of possible causes, fixes, or how-to instructions.
As you use these support tools in combination to arrive at a quick resolution of potential system problems, you'll see the benefits of a fully integrated industry-first support solution.