SGI Installation Policy

Local exceptions may apply. Contact your local Service Manager for details specific to your region/country.

Initial system installation* is currently included with the purchase of the following standard SGI® systems:

  • SGI® Altix® 4700
  • SGI® Altix® 3000 family of servers and superclusters
  • Silicon Graphics Prism® Extreme Configuration
  • SGI® Onyx® 3000 series
  • SGI® Onyx® 300
  • SGI® Onyx® 350
  • SGI® Origin® 2000 series
  • SGI® Origin® 3000
  • Silicon Graphics® Onyx2®
  • SGI® TP9100
  • SGI® TP9300
  • SGI® TP9400
  • SGI® TP9500
  • SGI® TP9700
  • SGI® InfiniteStorage 10000
  • SGI® InfiniteStorage RM610
  • SGI® InfiniteStorage RM660
  • SGI SAN Server™ 1000
  • Remarketed and recertified Origin® and Onyx® family systems, except those sold "as is" and/or with "no warranty"
Only SGI authorized services personnel may install the above systems.

Initial system installation is not included with the purchase of the following SGI systems:

  • Silicon Graphics Prism® Team and Power Configurations
  • Silicon Graphics Prism® Deskside
  • SGI® Altix® 300 series
  • SGI® Altix® 450
  • SGI® Altix® 1350
  • SGI® Altix® XE
  • Silicon Graphics® Onyx4™ UltimateVision™
  • Silicon Graphics® Tezro® visual workstation
  • Silicon Graphics® O2®
  • Silicon Graphics® Octane®
  • Silicon Graphics® Octane2™
  • SGIconsole™
  • Silicon Graphics Fuel®
  • SGI® Origin 200®
  • SGI® Origin® 300
  • SGI® Origin® 350
  • SGI® TP900
  • Brocade Switches
These systems are customer-installable; however, installation services are strongly recommended and may be purchased as SGI Managed Services.

Post-Initial System Installation: Upgrade, Add-on and Reconfiguration

Installation and/or system reconfiguration services are not included with the purchase of any hardware upgrades and/or add-ons. Inquire with your SGI sales representative whether a particular hardware upgrade and/or add-on component purchased is customer-installable.

Installation of servers or storage products purchased for integration in to an existing compute environment is determined based on the newly purchased system's warranty.

Hardware upgrade and/or add-on components for the following systems are customer-installable; however, installation services are strongly recommended and may be purchased as SGI Managed Services.

  • Silicon Graphics® O2®
  • Silicon Graphics Octane
  • Silicon Graphics Octane2
  • Silicon Graphics Fuel
  • SGI TP900
  • SGI SAN Server 1000
  • SGIconsole

Hardware upgrade and/or add-ons components for the following systems are not customer-installable; installation services must be purchased as SGI Managed Services.

  • SGI Altix family of servers and superclusters
  • All Origin series
  • All Onyx series
  • SGI storage systems
Additionally, reconfigurations (such as the physical splitting, joining of Origin family modules or upgrade to a different product type such as Origin® 3200 to Origin® 3400, Origin 3400 to Origin® 3800, Origin 3800 to Origin® 3800B, or Origin 3800 to Origin® 3900 upgrade) must be implemented as SGI Managed Services.

Installation, Reconfiguration, and Support Services

For those interested in installation and/or reconfiguration services, please see http://www.sgi.com/services/managed_services/ for more information.

For those interested in support services, please see http://www.sgi.com/support/support_offering.html for more information.

* Installation shall mean: After customer's placement of SGI equipment in its final destination, SGI will unpack and assemble the SGI equipment, which, when powered on, shall run in substantial compliance with standard published specifications (if any).