We offer the following comprehensive support packages for our MIPS processor-based systems running the IRIX operating system.

Mission-Critical Support for IRIX Systems
Mission-Critical Support is the highest level of service from SGI®. It's a customized offering that lets you choose from a comprehensive list of advanced support features to create the right support program for your most critical SGI® systems.

SGI® FullExpress™ 7x24
FullExpress 7x24 provides comprehensive hardware and software support around the clock, including holidays. Full Express 7x24 includes a four-hour, on-site response for hardware problems and telephone technical support. Quarterly reviews of call histories and Embedded Support Partner (ESP) data help ensure maximum system availability.

SGI® FullExpress™
FullExpress provides comprehensive hardware and software support during standard business hours (5x9). FullExpress includes a four-hour, on-site response for hardware problems and telephone technical support.

SGI® FullCare™
FullCare provides comprehensive hardware and software support during standard business hours (5x9). FullCare includes a next-business day, on-site response for hardware problems and telephone technical support.